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News article
Contact centre intelligence: The key to smarter, scalable, more human service
Artificial intelligence
Contact center technology
CX strategy & design
No items found.
Press release
TTEC Digital Named a 2025 Top 50 Consulting Firm by The Consulting Report
CX strategy & design
No items found.
Press release
TTEC Digital named to CRN’s 2025 Solution Provider 500, ranking among top 100
Artificial intelligence
Cloud services
CRM
Contact center technology
CX strategy & design
No items found.
Press release
TTEC Digital launches Angel Associate Assist: A generative AI-powered solution to transform contact center performance
IP solutions
Artificial intelligence
Contact center technology
Google
News article
AWS spotlights TTEC Digital in Emergency Services Times article
Public Sector
Cloud services
Artificial intelligence
AWS
Press release
TTEC Digital expands global digital literacy efforts with UK launch of Digital Dev Academy
Public Sector
Education
Artificial intelligence
Microsoft
News article
Agentic AI in UK telecoms customer service: Ready for prime time?
Technology
Artificial intelligence
No items found.
News article
Calculating the ROI of AI in CX – Beware of consultants bearing gifts
Artificial intelligence
Contact center technology
CX strategy & design
Data and analytics
No items found.
News article
Why agentic AI systems are the next big shift in CX
Artificial intelligence
Contact center technology
CX strategy & design
Data and analytics
No items found.
Press release
TTEC expands strategic partnership with Zendesk to deliver enhanced AI-driven customer experience solutions
Artificial intelligence
CRM
Contact center technology
CX strategy & design
No items found.
