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Stay informed about on the latest news and updates from TTEC Digital.

Press release
TTEC Digital and VoxEQ partner to deliver real-time voice biometrics in SmartApps Cloud
TTEC Digital announces partnership with VoxEQ to deliver real-time voice biometrics in SmarApps Cloud.
Latest news
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News article
Why agentic AI systems are the next big shift in CX
Artificial intelligence
Contact center technology
CX strategy & design
Data and analytics
No items found.

Press release
TTEC expands strategic partnership with Zendesk to deliver enhanced AI-driven customer experience solutions
Artificial intelligence
CRM
Contact center technology
CX strategy & design
No items found.

News article
Customer journey orchestration: Cure for the Dory effect
Artificial intelligence
CRM
Contact center technology
Data and analytics
CX strategy & design
No items found.

Press release
TTEC Digital named Google Cloud preferred Agentspace implementation partner
Artificial intelligence
Google

News article
Is agentic AI ready to take over the contact centre?
Artificial intelligence
Contact center technology
Data and analytics
No items found.

News article
Breaking down barriers: 10 change management strategies to eliminate organizational silos
CX strategy & design
No items found.

News article
AI needs a customer strategy, not just a use case
Artificial intelligence
Contact center technology
CX strategy & design
No items found.

News article
Customer data management meets its inflection point
Artificial intelligence
Contact center technology
Data and analytics
No items found.

Press release
TTEC Digital recognized as Genesys 2024 CX Evolution Partner of the Year
Contact center technology
Genesys

Press release
TTEC Digital named Rising Star Partner of the Year by Verint
Artificial intelligence
Contact center technology