Marc Hutchinson

Marc Hutchinson leads Salesforce solution architecture strategy at TTEC Digital, helping organizations accelerate customer experience transformation through AI, automation, and next-generation contact center solutions. He focuses on expanding TTEC Digital's Salesforce practice, with expertise in Agentforce Contact Center, Service Cloud Voice, and AI-powered customer engagement. Marc partners with customers, Salesforce leadership, and innovation teams to turn emerging technologies into measurable business outcomes.