We architect modern CX technology
Deep engineering expertise across the world’s leading technology platforms—plus purpose-built software of our own—helps clients turn their CX tech stack into outcomes, faster.
Partner Technology
We turn leading technology platforms into connected enterprise CX ecosystems. Our engineers bring the cross-platform expertise and CX experience to solve complexity, accelerate time to value, and deliver lasting outcomes.
Anthropic
- Claude Platform
AWS
- Amazon Connect Customer
- Amazon Connect Agentic CX Designer
- Amazon Connect Forecast Planning and Scheduling
- Amazon Connect Conversational Analytics
- Amazon Connect Outbound Campaigns
- Amazon Connect Agent Assist
- Amazon Connect 3rd Party AI / Agent to Agent
- Amazon Bedrock
- Amazon Bedrock Agentcore
- Amazon NovaSonic
- AWS Lambda
- AWS DynamoDB
- AWS Lake Formation
- Amazon SageMaker
Cisco
- Webex Calling (cloud) and UCM (premise)
- Webex Contact Center and Webex Contact Center Enterprise
- UCCE (Premise contact center version)
- Webex AI
- Webex Connect (CPaaS)
Databricks
- Databricks Data Intelligence Platform
- Lakeflow
- Unity Catalog
- AI/BI & Genie
- Agent Bricks
- MLflow
- Databricks Apps
- Lakebase
Five9
- Five9 Virtual Contact Center (VCC)
- Five9 Intelligent CX Platform
- Five9 Agent Assist
- Five9 Advanced IVA
- Five9 AI Agents
- Five9 AI Studio / GenAI Studio
- Five9 Workflow Automation (WFA)
- Five9 Workforce Optimization (WFO)
- Five9 SMS & Digital Messaging
- Five9 Acqueon (Outbound)
Genesys
- Genesys Cloud CX
- Genesys Engage
- Genesys PureConnect
Google
- Gemini Enterprise
- Gemini Agent Platform
- Gemini Enterprise for CX
- Google CCaaS, Insights, Agent Assist, Shopping Agent, CX Agent Studio
- Dialogflow
- Looker and Big Query (Data)
Microsoft
- Microsoft AI Business Solutions
- Dynamics 365
- Microsoft Power Platform
- Microsoft 365
- Microsoft 365 Copilot
- Microsoft Copilot Studio
- Microsoft Agent 365
- Microsoft Cloud & AI Platforms
- Microsoft Azure
- Azure Databricks
- Microsoft Fabric
- Microsoft Power BI
- Microsoft Foundry
- Microsoft IQ
- Microsoft Security
- Microsoft Defender
- Microsoft Entra
- Microsoft Intune
- Microsoft Purview
- Microsoft Security Copilot
- Microsoft Sentinel
Nice
- NiCE CXOne
- Agentic Experience Automation
- Engagement Orchestration
- Workforce Empowerment
- NiCE Cognigy
OpenAI
- OpenAI Platform
- OpenAI Frontier
Pega
- Pega Platform
- Pega Customer Service
- Pega Customer Decision Hub
- Pega Sales Automation
- Pega GenAI / Blueprint
- Pega Government Platform
- Pega Decisioning
Salesforce
- Agentforce
- Agentforce Service
- Agentforce Sales
- Agentforce Marketing
- Salesforce Cloud (legacy)
- Salesforce Service Cloud
- Salesforce Sales Cloud
- Salesforce Marketing Cloud
- Salesforce Experience Cloud
- Salesforce Data 360
- Claudeforce
- Slack
- Industry clouds
- Financial Services Cloud
- Health Cloud
- Public Sector Solutions
- Salesforce Field Service
- Einstein
- MuleSoft
ServiceNow
- ServiceNow Customer Service Management (CSM)
- ServiceNow Field Service Management (FSM)
- ServiceNow Voice Agents / AI Agents
- ServiceNow AI Control Tower
- ServiceNow Customer Relationship Management (CRM)
- ServiceNow Industry Workflows
Verint
- Verint Workforce Management (WFM)
- Verint Performance Management (PM)
- Verint Quality Management (QM)
- Verint Speech Analytics
- Verint Communications Analytics
- Verint Interaction Summary (GenAI Summarization)
- Verint Agent Copilot / Agent Assist
- Verint Voice of Customer (VOC/XM)
Zendesk
- Zendesk Contact Center (Amazon Connect-powered)
- Zendesk Service Suite / Resolution Platform
- WFM/QA
- Employee Service
- Zendesk AI
- Zendesk AI Agents
- Zendesk Copilot
Zoom
- Zoom Contact Center
- Zoom CX
- Zoom AI Companion
- Zoom Phone
TTEC Digital technology
We started building software out of necessity: to solve the toughest CX challenges and to bridge the many gaps in the CX tech stack. Today, all of our clients can access these tools to connect data, platforms, and workflows at scale.
AI Solutions
Analytics
Contact Center Optimizers
Agent Desktops
