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Latest News

News article
Tom Lewis
Calculating the ROI of AI in CX


News article
Aaron Schroeder
Why agentic AI systems are the next big shift in CX


Press release
TTEC Digital
TTEC Expands Strategic Partnership with Zendesk


News article
Tom Lewis
Customer Journey Orchestration: Cure for the Dory Effect


Press release
TTEC Digital
TTEC Digital named Google Cloud Preferred Agentspace Implementation Partner


News article
Maha Meikum Perumal
Is agentic AI ready to take over the contact centre?
