Resources
Stay informed about on the latest news and updates from TTEC Digital.

News article
For Banks and Credit Unions, AI Can Be Risky. But What’s Riskier? Falling Behind.
Ray Barat, TTEC Digital Director of CX Strategy, shares AI adoption strategies for banks and credit unions with The Financial Brand.
Latest news
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News article
For Banks and Credit Unions, AI Can Be Risky. But What’s Riskier? Falling Behind.
Credit Unions
Financial Services
Artificial intelligence
Contact center technology
CX strategy & design
No items found.

News article
In Contact Centers, AI Doesn’t Fail — Data Does
Artificial intelligence
Contact center technology
Data and analytics
No items found.

Press release
TTEC Digital achieves 2025-2026 Microsoft AI Business Solutions Inner Circle award
Artificial intelligence
Microsoft

Press release
TTEC Digital Wins Dual Verint Partner Awards
Public Sector
Artificial intelligence
Cloud services
Contact center technology
CX strategy & design

News article
How AI unlocks the data opportunity hiding in your contact center
Artificial intelligence
Contact center technology
CX strategy & design
No items found.

Press release
TTEC Digital and VoxEQ partner to deliver real-time voice biometrics in SmartApps Cloud
Financial Services
Credit Unions
Artificial intelligence
Cloud services
Contact center technology
IP solutions
No items found.

News article
How to turn customer interactions into ROI
Financial Services
Credit Unions
Artificial intelligence
Contact center technology
CX strategy & design
Data and analytics
Cisco
Google

News article
Transforming AI potential into business impact requires data expertise
Artificial intelligence
Data and analytics
No items found.

News article
Smart service at scale: How contact center intelligence is powering the next era of retail
Artificial intelligence
Contact center technology
CX strategy & design
Data and analytics
No items found.

News article
Contact centre intelligence: The key to smarter, scalable, more human service
Artificial intelligence
Contact center technology
CX strategy & design
No items found.