Services

Artificial intelligence

Power cognitive insights and deploy cognitive engagement to create customer-worthy experiences.

CX strategy & design

Enhance your customer experience with tailored strategies that deliver scalable business value.

Contact center technology

Build a better contact center with on-premises and cloud strategies that put the customer experience first.

Data & analytics

Understand your customers on a deeper level — and then act on those insights to create valuable connections.

Customer relationship management

Unleash the full potential of CRM to manage and maximize every touchpoint in your customer experience lifecycle.

SurroundCX™ Managed Services

Comprehensive support, optimization, and innovation services that enable effortless contact center management.

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Solutions

Analytics

Unlock valuable insights and build data-driven strategies with solutions that deliver real-time data visualization and actionable intelligence.

Security

Fortify your digital ecosystem with solutions that protect against threats, safeguard sensitive data, and provide seamless user authentication.

Connectors

Streamline your business processes with integrations that enable efficient data exchange, system compatibility, and enhanced productivity.

Industry focused

Tailored solutions designed to address the unique technology needs and CX challenges of your industry.

Contact center optimizers

Boost your contact center with solutions that modernize operations, improve agent performance, and enhance customer experiences.

CX operations

Visit TTEC.com to see how to add speed, scale and results to your operations with digitally-enabled talent and contact center services. 🔗

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Partners

Unlock valuable insights and build data-driven strategies with solutions that deliver real-time data visualization and actionable intelligence.

CX Cloud Hyperscalers

Unlock valuable insights and build data-driven strategies with solutions that deliver real-time data visualization and actionable intelligence.

CX Platform Leaders

Unlock valuable insights and build data-driven strategies with solutions that deliver real-time data visualization and actionable intelligence.

CX Ecosystem Specialists

Unlock valuable insights and build data-driven strategies with solutions that deliver real-time data visualization and actionable intelligence.

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All Partners

CX Cloud Hyperscalers

CX Platform Leaders

CX Ecosystem Specialists

All Partners

Explore TTEC Digital’s award-winning partnerships and see how we work together to build exceptional customer experiences.

Learn more

CX Cloud Hyperscalers

Meet the changemakers setting the pace for rapid innovation in the cloud.

Learn more

CX Platform Leaders

Meet the interaction experts reframing how customers engage with brands.

Learn more

CX Ecosystem Specialists

Meet the problem solvers tackling specific CX challenges with specialized solutions.

Learn more

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Partners

Unlock valuable insights and build data-driven strategies with solutions that deliver real-time data visualization and actionable intelligence.

CX Cloud Hyperscalers

Unlock valuable insights and build data-driven strategies with solutions that deliver real-time data visualization and actionable intelligence.

CX Platform Leaders

Unlock valuable insights and build data-driven strategies with solutions that deliver real-time data visualization and actionable intelligence.

CX Ecosystem Specialists

Unlock valuable insights and build data-driven strategies with solutions that deliver real-time data visualization and actionable intelligence.

View all partners

All Partners

CX Cloud Hyperscalers

CX Platform Leaders

CX Ecosystem Specialists

All Partners

Explore TTEC Digital’s award-winning partnerships and see how we work together to build exceptional customer experiences.

Learn more

CX Cloud Hyperscalers

Meet the changemakers setting the pace for rapid innovation in the cloud.

Learn more

CX Platform Leaders

Meet the interaction experts reframing how customers engage with brands.

Learn more

CX Ecosystem Specialists

Meet the problem solvers tackling specific CX challenges with specialized solutions.

Learn more

View all partners

Resources

Neil Iversen

Chief Architect, Microsoft Practice, TTEC Digital

View LinkedIn

Service focus areas:

Artificial intelligence

Contact center technology

Customer relationship management

CX strategy & design

Data & analytics

SurroundCX™ Managed Services

Meet more TTEC Digital staff

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Neil Fulton

VP Sales TTEC Digital Cisco Practice, Europe

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Mike Rogers

Executive Director, Microsoft Alliance

Lynn Teague

Vice President, Digital Sales, US - East

Kim Wilkinson

Vice President, Digital Sales, US - Midwest & West

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Kelley Jacob

Vice President, Public Sector Sales

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Elsa Wilson

Vice President, Sales Leadership

Jesse Beatty

Google CCAI Platform Lead

Get to know TTEC Digital

Learn more about our company and our journey.

Read on

Neil Iversen

Service focus areas:

Artificial intelligence

Contact center technology

Customer relationship management

CX strategy & design

Data & analytics

SurroundCX™ Managed Services

More from Neil Iversen

A 5-part approach to de-risking AI innovation

Teaching computers to think like us

Meet more TTEC Digital staff

Get to know TTEC Digital