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Conversational AI: Navigating the build vs. buy decision

Experts weigh in on the build vs. buy debate in conversational AI, including the strategic trade-offs and potential benefits of each approach.

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Case Study

Cybersecurity firm changes platforms, consolidates systems

Global cybersecurity leader completes Google CCAI migration on a tight timeline.

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On-demand webinar

Enhance CX insights with Contact Lens for Amazon Connect

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On Demand Webinar Amazon Connect Contact Lens

eBook

How employee experience impacts customer experience

Explore the ripple effect of employee engagement on customer experience. Learn how motivated teams improve satisfaction, loyalty, and business outcomes.

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Case Study

Westcon-Comstor partners with TTEC Digital in EMEA to launch global sales enablement

Westcon-Comstor partnered with TTEC Digital to streamline global sales operations using Microsoft Dynamics 365 Sales, driving efficiency and growth.

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