Client stories
See how we’ve driven CX success for leading global brands.

Case study
Signature Performance delivers mission-critical work
TTEC Digital helps Signature Performance deliver mission-critical work on accelerated timeline
Signature Performance modernizes its contact center with TTEC Digital, achieving FedRAMP compliance and seamless agent adoption.

Case study
TTEC Digital enhances self-service for insurance provider
TTEC Digital enhances self-service capabilities for a global insurance provider
TTEC Digital and AWS enhance self-service capabilities for global insurance provider.

Case study
Reckitt transforms global marketing operations
Reckitt transforms global marketing operations with TTEC Digital
Reckitt modernized their marketing with TTEC Digital and Microsoft Dynamics 365, boosting efficiency, data compliance, and personalization across 60+ countries.

Case study
Auto maker transforms contact centers with AI-ready platform
Automotive manufacturer transforms contact centers with AI-ready platform
TTEC Digital helped a leading auto brand create AI-ready contact centers with CRM integration, analytics, and improved customer experience.
Case study
Signature Performance delivers mission-critical work
Case study
TTEC Digital enhances self-service for insurance provider
Case study
Reckitt transforms global marketing operations
Case study
Auto maker transforms contact centers with AI-ready platform
Trusted by leading brands worldwide

From the start we were given a timeline of exactly when the solution would be implemented. Normally these things get pushed out past their deadlines and I was surprised that we were on track every single time! We released it on time too. We did testing and during the release we had VoiceFoundry [now TTEC Digital] on-site in the contact centre, supporting through the release.
Muhammad Masri, Customer Service Operations Manager, carsales.com.au
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Case study
Auto maker transforms contact centers with AI-ready platform
Manufacturing
Automotive
CRM
CX strategy & design
Data and analytics
Employee productivity
Cisco
Microsoft
TTEC Digital

Case study
Reckitt transforms global marketing operations
Retail
Artificial intelligence
CX strategy & design
Data and analytics
Microsoft
TTEC Digital

Case study
Enterprise contact center transformation with Amazon Connect
Insurance
Artificial intelligence
Cloud services
Contact center technology
CX strategy & design
AWS
TTEC Digital

Case study
TTEC Digital enhances self-service for insurance provider
Insurance
Contact center technology
Artificial intelligence
CX strategy & design
AWS
TTEC Digital











































































