Chris Brown

Christopher J. Brown is the President of TTEC Digital, TTEC’s pureplay customer experience (CX) technology business delivering leading edge CX solutions at the intersection of data, AI and security. In this role, Mr. Brown has responsibility for TTEC Digital’s global strategy, P&L management, and corporate development activities, including mergers and acquisitions, strategic partnerships, and portfolio strategy.

Mr. Brown joined the Company in 2015 and served as Chief of Staff to the Company’s Chairman and Chief Executive Officer, Ken Tuchman. In that capacity, he acted as a principal strategist and led the Company’s corporate development and strategic partnership initiatives. He was instrumental in the foundational build-out of TTEC Digital and the development of the Company’s competitive positioning and AI-first roadmap by cultivating strategic partnerships with industry leaders including Google, AWS, Microsoft, Anthropic, Databricks, Cisco, Genesys, Nice, Five9, Zoom, Salesforce, ServiceNow and Zendesk, among others.

Before joining TTEC, Mr. Brown spent over two decades advising technology and services firms (SaaS, AI, cloud and hyperscalers in particular) on M&A, capital markets, investor relations, and strategic transformation.  His career spans senior leadership roles in investment banking at UBS focused on the technology sector, and management consulting at Mercer focused on strategy and data.  Notably, as a key executive at Liquid Robotics (an AI-enabled ocean drone company), Mr. Brown orchestrated the product and strategy that culminated in the company’s successful acquisition by Boeing.

Mr. Brown holds an MBA in Finance, Accounting, and Statistics from the University of Chicago - Booth School of Business. He currently serves on the Board of Directors for Percepta, a leading provider of CX services for the automotive industry in partnership with Ford Motor Company.