Unlock valuable insights and build data-driven strategies with solutions that deliver real-time data visualization and actionable intelligence.

Security

Fortify your digital ecosystem with solutions that protect against threats, safeguard sensitive data, and provide seamless user authentication.

Connectors

Streamline your business processes with integrations that enable efficient data exchange, system compatibility, and enhanced productivity.

Industry focused

Tailored solutions designed to address the unique technology needs and CX challenges of your industry.

Contact center optimizers

Boost your contact center with solutions that modernize operations, improve agent performance, and enhance customer experiences.

CX operations

Visit TTEC.com to see how to add speed, scale and results to your operations with digitally-enabled talent and contact center services. 🔗

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Partners

Unlock valuable insights and build data-driven strategies with solutions that deliver real-time data visualization and actionable intelligence.

CX Cloud Hyperscalers

Unlock valuable insights and build data-driven strategies with solutions that deliver real-time data visualization and actionable intelligence.

CX Platform Leaders

Unlock valuable insights and build data-driven strategies with solutions that deliver real-time data visualization and actionable intelligence.

CX Ecosystem Specialists

Unlock valuable insights and build data-driven strategies with solutions that deliver real-time data visualization and actionable intelligence.

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CX Cloud Hyperscalers

CX Platform Leaders

CX Ecosystem Specialists

All Partners

Explore TTEC Digital’s award-winning partnerships and see how we work together to build exceptional customer experiences.

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CX Cloud Hyperscalers

Meet the changemakers setting the pace for rapid innovation in the cloud.

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CX Platform Leaders

Meet the interaction experts reframing how customers engage with brands.

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CX Ecosystem Specialists

Meet the problem solvers tackling specific CX challenges with specialized solutions.

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Partners

Unlock valuable insights and build data-driven strategies with solutions that deliver real-time data visualization and actionable intelligence.

CX Cloud Hyperscalers

Unlock valuable insights and build data-driven strategies with solutions that deliver real-time data visualization and actionable intelligence.

CX Platform Leaders

Unlock valuable insights and build data-driven strategies with solutions that deliver real-time data visualization and actionable intelligence.

CX Ecosystem Specialists

Unlock valuable insights and build data-driven strategies with solutions that deliver real-time data visualization and actionable intelligence.

View all partners

All Partners

CX Cloud Hyperscalers

CX Platform Leaders

CX Ecosystem Specialists

All Partners

Explore TTEC Digital’s award-winning partnerships and see how we work together to build exceptional customer experiences.

Learn more

CX Cloud Hyperscalers

Meet the changemakers setting the pace for rapid innovation in the cloud.

Learn more

CX Platform Leaders

Meet the interaction experts reframing how customers engage with brands.

Learn more

CX Ecosystem Specialists

Meet the problem solvers tackling specific CX challenges with specialized solutions.

Learn more

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Resources

Karl Phenix

Vice President, Microsoft GTM Strategy

Karl collaborates with organizations elevate customer experiences and achieve key business objectives with Microsoft technology solutions.

View LinkedIn

Service focus areas:

Artificial intelligence

Contact center technology

Customer relationship management

CX strategy & design

Data & analytics

SurroundCX™ Managed Services

Meet more TTEC Digital staff

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Becky Cote

Vice President, Microsoft Delivery

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Cliff McCartney

Vice President, Digital Sales

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Ben Howard

Vice President, Finance

Lynn Teague

Vice President, Digital Sales, US - East

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Ross Lotharius

Group Vice President, Microsoft

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Michael Chan

UX/Creative Director

Get to know TTEC Digital

Learn more about our company and our journey.

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Karl Phenix

Service focus areas:

Artificial intelligence

Contact center technology

Customer relationship management

CX strategy & design

Data & analytics

SurroundCX™ Managed Services

More from Karl Phenix

Microsoft’s new Teams Phone integration: A tipping point for contact center CX?

How CRMs can elevate customer engagement and efficiency

How artificial intelligence is unlocking innovation in the workplace

Meet more TTEC Digital staff

Get to know TTEC Digital