Client stories
See how we’ve driven CX success for leading global brands.

Case study
Signature Performance delivers mission-critical work
TTEC Digital helps Signature Performance deliver mission-critical work on accelerated timeline
Signature Performance modernizes its contact center with TTEC Digital, achieving FedRAMP compliance and seamless agent adoption.

Case study
TTEC Digital enhances self-service for insurance provider
TTEC Digital enhances self-service capabilities for a global insurance provider
TTEC Digital and AWS enhance self-service capabilities for global insurance provider.

Case study
Reckitt transforms global marketing operations
Reckitt transforms global marketing operations with TTEC Digital
Reckitt modernized their marketing with TTEC Digital and Microsoft Dynamics 365, boosting efficiency, data compliance, and personalization across 60+ countries.

Case study
Auto maker transforms contact centers with AI-ready platform
Automotive manufacturer transforms contact centers with AI-ready platform
TTEC Digital helped a leading auto brand create AI-ready contact centers with CRM integration, analytics, and improved customer experience.
Case study
Signature Performance delivers mission-critical work
Case study
TTEC Digital enhances self-service for insurance provider
Case study
Reckitt transforms global marketing operations
Case study
Auto maker transforms contact centers with AI-ready platform
Trusted by leading brands worldwide

"TTEC Digital, together with our internal team, delivered the project on schedule and within budget with exceptional partnership throughout the process. Their expertise in navigating complex migrations while maintaining business continuity was invaluable. The new Microsoft platform has significantly synchronized our marketing campaign structure globally and streamlined our cost structure, while giving us the scalability we need for future growth."
Sameen Gul, Global Digital Martech Director, Reckitt
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Reckitt

























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Case study
The Guinness Partnership cuts costs and boosts efficiency
Public Sector
Contact center technology
CRM
CX strategy & design
Data and analytics
Microsoft
TTEC Digital

Case study
TTEC Digital builds a modern CX hub for UK housing residents
Nonprofit
Public Sector
Contact center technology
CX strategy & design
Microsoft
TTEC Digital

Case study
Coventry City Council modernizes CX
Public Sector
Contact center technology
CX strategy & design
No items found.
TTEC Digital

Case study
Cybersecurity firm changes platforms, consolidates systems
Technology
Artificial intelligence
Contact center technology
CX strategy & design
Google
TTEC Digital













































































