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See how we’ve driven CX success for leading global brands.

Signature Performance company logo with stylized DNA strand icon on dark blue background.
Case study

Signature Performance delivers mission-critical work

TTEC Digital helps Signature Performance deliver mission-critical work on accelerated timeline

Signature Performance modernizes its contact center with TTEC Digital, achieving FedRAMP compliance and seamless agent adoption.

Read now
Blue umbrella icon centered inside a lighter blue circular background on a dark blue rounded rectangle.
Case study

Automating outbound voicemails to boost sales productivity

Automating outbound voicemail delivery to boost sales productivity

AI-powered voicemail delivery with Amazon Connect helped an insurance agency boost sales productivity, streamline workflows and enhance campaign performance.

Read now
4front credit union logo with white text and arrow on a blue background.
Case study

4Front Credit Union sees faster service, lower costs

Smarter scheduling delivers faster service and lower costs for 4Front Credit Union

Learn how TTEC Digital migrated 4Front Credit Union to Genesys Cloud, and integrated SmartApps and WFM capabilities for faster service, lower costs.

Read now
Illustration of a stethoscope and a medical report with a heart and heartbeat symbol on a blue background.
Case study

Scaling personalized care for eye health services provider

Scaling personalized care for eye health services provider with Microsoft and TTEC Digital

A leading eye health services provider was on a data transformation journey and sought to implement Microsoft Dynamics Customer Insights with TTEC Digital.

Read now
Case study
Signature Performance delivers mission-critical work
Case study
Automating outbound voicemails to boost sales productivity
Case study
4Front Credit Union sees faster service, lower costs
Case study
Scaling personalized care for eye health services provider

Trusted by leading brands worldwide

“The most successful customer experience transformations start with trusted data. Working with this premium travel experience organization, TTEC Digital implemented a unified customer data and identity framework on Microsoft technology that improves data quality, strengthens customer insight, and lays the groundwork for advanced analytics and AI-driven engagement.”

Ross Lotharius, Global Microsoft Practice Lead
|
TTEC Digital
Read the case study
Selco Community Credit Union logoInstitute of Reading Development logoTX Health Benefits Pool logoNationwide logoAWS logo with black lowercase letters and an orange curved arrow underneath.American Red Cross logoJohn Hancock logoAAA Western & Central New York logoSelco Community Credit Union logoInstitute of Reading Development logoTX Health Benefits Pool logoDeliveroo logoNationwide logoAWS logo with black lowercase letters and an orange curved arrow underneath.American Red Cross logoJohn Hancock logoAAA Western & Central New York logo

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Blue umbrella icon centered inside a lighter blue circular background on a dark blue rounded rectangle.
Case study

Automating outbound voicemails to boost sales productivity

Financial services
Artificial intelligence
Contact center technology
CRM
IP solutions
Employee experience optimization
AWS
Salesforce
TTEC Digital
PenFed Credit Union logo with a stylized pentagon icon on a blue background.
Case study

PenFed transforms member services with TTEC Digital

Credit unions
Contact center technology
CRM
Artificial intelligence
Employee experience optimization
Security
Genesys
Salesforce
TTEC Digital
Stylized purple sports car illustration on a circular backdrop with wavy purple background.
Case study

Auto maker transforms contact centers with AI-ready platform

Manufacturing
Automotive
CRM
CX strategy & design
Data and analytics
Employee experience optimization
Artificial intelligence
Microsoft
TTEC Digital
Reckitt company logo with a white stylized spiral and 'r' symbol above the word reckitt on a dark blue background.
Case study

Reckitt transforms global marketing operations

Manufacturing
Artificial intelligence
CX strategy & design
Data and analytics
CRM
Microsoft
TTEC Digital
Blue umbrella icon centered on a gradient light blue circle with a blue geometric background.
Case study

Enterprise contact center transformation with Amazon Connect

Insurance
Artificial intelligence
Contact center technology
CX strategy & design
Security
AWS
TTEC Digital
Blue umbrella icon centered on a blue background with a white circle behind it.
Case study

TTEC Digital enhances self-service for insurance provider

Insurance
Contact center technology
Artificial intelligence
CX strategy & design
AWS
TTEC Digital

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Dr. Sam Coy
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Georgi Georgiev
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Amanda Panks
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Michael Gravel
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Joel Lindstrom
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Kevin Davis
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Josh Rodriguez
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Marc Hutchinson
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Carrie Brough
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Chuck Tichenor
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Chris Brown
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Dan Grandquist
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Mike Kasal
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Ramki Desiraju
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Teresa Sabol
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Cliff Martin
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Amanda Kelly
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Amanda Robinson
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Heather Lawrence
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Shawn McPherson
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Shaun James
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Ryan Boyer
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Ross Lotharius
TTEC Digital
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Julie Weslin
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Arley Havisto
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Larry Mead
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Dave Murashige
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Amol Gupta
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John Seeds
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Steve Pollema
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Ben Howard
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Steve Parowski
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Kelley Jacob
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Aaron Mosby
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Karl Phenix
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Marcy Riordan
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Ryan Swanger
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Lynn Teague
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Caleb Johnson
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Kim Wilkinson
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Jeff Marshall
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Kassie Houseman
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Wayne Kay
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Steve Jones
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Ben Robinson
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Cliff McCartney
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Julian Shives-Sams
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Oliver Knowles
Smiling bald man with light facial stubble wearing a gray blazer with dark blue accents and a black collared shirt.
Dan Barzotti
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Steve Smith
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Whitney Kirchner
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Jesse Beatty
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Alfredo Rizzo
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Mike Bawn
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Jayant Sharma
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Mike Rogers
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Neil Fulton
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Tiffany Moses Gschwendtner
Middle-aged man with gray hair wearing a black blazer and red striped shirt against a light blue background.
Chris Wilson
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Andy Elsmore
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Dan Snowdon
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Becky Cote
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Bradford Scott
Smiling blonde woman with long hair wearing a black top against a gray background.
Elsa Wilson
Smiling man with glasses, a reddish beard, and a checked shirt under a dark blazer against a light background.
Neil Iversen
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Tiffany Lilly
Portrait of a middle-aged man with gray hair, a beard, and black glasses, wearing a dark suit, light blue shirt, and dark tie, smiling slightly in a softly blurred indoor background.
Maha Meikum
Smiling man in a suit and patterned tie standing outdoors with blurred trees in the background.
Michael Chan
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Robert Couldrey
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Todd Tierney
Man wearing glasses and a white shirt smiling with a blurred natural background of trees and blue sky.
Anhai Jin
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Suresh Ramanathan