Client stories
See how we’ve driven CX success for leading global brands.

Case study
Signature Performance delivers mission-critical work
TTEC Digital helps Signature Performance deliver mission-critical work on accelerated timeline
Signature Performance modernizes its contact center with TTEC Digital, achieving FedRAMP compliance and seamless agent adoption.

Case study
TTEC Digital enhances self-service for insurance provider
TTEC Digital enhances self-service capabilities for a global insurance provider
TTEC Digital and AWS enhance self-service capabilities for global insurance provider.

Case study
Reckitt transforms global marketing operations
Reckitt transforms global marketing operations with TTEC Digital
Reckitt modernized their marketing with TTEC Digital and Microsoft Dynamics 365, boosting efficiency, data compliance, and personalization across 60+ countries.

Case study
Auto maker transforms contact centers with AI-ready platform
Automotive manufacturer transforms contact centers with AI-ready platform
TTEC Digital helped a leading auto brand create AI-ready contact centers with CRM integration, analytics, and improved customer experience.
Case study
Signature Performance delivers mission-critical work
Case study
TTEC Digital enhances self-service for insurance provider
Case study
Reckitt transforms global marketing operations
Case study
Auto maker transforms contact centers with AI-ready platform
Trusted by leading brands worldwide

The most valuable aspect of the approach to me was seeing individuals from various parts of the organization contributing and collaborating through the entire process — through multiple reviews and iterations. This led to our Associates having much more ownership in the outcome. It’s going to be that much stronger because it is building a lot of healthy anticipation. It’s been really nice to see that.
Pete Balisteri, former CIO, AAA of Western and Central New York
|

























Browse client stories
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Case study
Auto maker transforms contact centers with AI-ready platform
Manufacturing
Automotive
CRM
CX strategy & design
Data and analytics
Employee productivity
Cisco
Microsoft
TTEC Digital

Case study
Reckitt transforms global marketing operations
Retail
Artificial intelligence
CX strategy & design
Data and analytics
Microsoft
TTEC Digital

Case study
Enterprise contact center transformation with Amazon Connect
Insurance
Artificial intelligence
Cloud services
Contact center technology
CX strategy & design
AWS
TTEC Digital

Case study
TTEC Digital enhances self-service for insurance provider
Insurance
Contact center technology
Artificial intelligence
CX strategy & design
AWS
TTEC Digital











































































