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Client stories

See how we’ve driven CX success for leading global brands.

Case study

Signature Performance delivers mission-critical work

TTEC Digital helps Signature Performance deliver mission-critical work on accelerated timeline

Signature Performance modernizes its contact center with TTEC Digital, achieving FedRAMP compliance and seamless agent adoption.

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Case study

TTEC Digital enhances self-service for insurance provider

TTEC Digital enhances self-service capabilities for a global insurance provider

TTEC Digital and AWS enhance self-service capabilities for global insurance provider.

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Case study

Reckitt transforms global marketing operations

Reckitt transforms global marketing operations with TTEC Digital

Reckitt modernized their marketing with TTEC Digital and Microsoft Dynamics 365, boosting efficiency, data compliance, and personalization across 60+ countries.

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Case study

Auto maker transforms contact centers with AI-ready platform

Automotive manufacturer transforms contact centers with AI-ready platform

TTEC Digital helped a leading auto brand create AI-ready contact centers with CRM integration, analytics, and improved customer experience.

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Case study
Signature Performance delivers mission-critical work
Case study
TTEC Digital enhances self-service for insurance provider
Case study
Reckitt transforms global marketing operations
Case study
Auto maker transforms contact centers with AI-ready platform

Trusted by leading brands worldwide

VoiceFoundry [now TTEC Digital] designed Amazon Connect right in front of us and would screen share to implement designs on the fly. This enabled us to visualize how calls would be routed and handled. It is no exaggeration in saying that VoiceFoundry helped to ensure our customer service operation was fit and secure for the new work-from-home directive that was happening in countries around the world.

Chris Barrow, Solutions Architect, Collinson
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Case study

AI chatbot streamlines support at the IRD

Education
Artificial intelligence
CX strategy & design
Microsoft
TTEC Digital
Case study

Helping a national restaurant chain serve marketing insights

Retail
Data and analytics
Microsoft
TTEC Digital
Case study

SCI designs meaningful experiences with TTEC Digital

Retail
CX strategy & design
No items found.
TTEC Digital
Case study

Medical device manufacturer improves employee performance

Healthcare
Contact center technology
CX strategy & design
Data and analytics
Employee experience optimization
Genesys
TTEC Digital
Case study

Agero drives CX with TTEC Digital, AWS

Travel
CX strategy & design
AWS
TTEC Digital
Irish Refugee Council Logo
Case study

IRC deploys emergency helpline with TTEC Digital and AWS

Nonprofit
Artificial intelligence
Contact center technology
CX strategy & design
Employee experience optimization
AWS
TTEC Digital

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Ramki Desiraju
Etim Asanansi
Teresa Sabol
Cliff Martin
Ray Barata
Amanda Kelly
Jessica Schneider
Todd Feltner
Amanda Robinson
Heather Lawrence
Shawn McPherson
Shaun James
Ryan Boyer
Ross Lotharius
TTEC Digital
Julie Weslin
Arley Havisto
Larry Mead
Dave Murashige
Amol Gupta
John Seeds
Steve Pollema
Robert Wakefield-Carl
Ben Howard
Steve Parowski
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Megan Eunpu
Dave Seybold
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Marcy Riordan
Ryan Swanger
Lynn Teague
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John Wolf
Kim Wilkinson
Jeff Marshall
Mark Eichten
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Wayne Kay
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Steve Smith
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Tom Lewis
Mike Rogers
Neil Fulton
Tiffany Moses Gschwendtner
Martha Roman
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Andy Elsmore
Dan Snowdon
Becky Cote
Jimmy Richter
Nick Schroer
Bradford Scott
Jordan Mohler
Elsa Wilson
Neil Iversen
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Maha Meikum Perumal
Michael Chan
Robert Couldrey
Paul Jenkins
Todd Tierney
Anhai Jin
Suresh Ramanathan