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See how we’ve driven CX success for leading global brands.

4front credit union logo with white text and arrow on a blue background.
Case study

4Front Credit Union sees faster service, lower costs

Smarter scheduling delivers faster service and lower costs for 4Front Credit Union

Learn how TTEC Digital migrated 4Front Credit Union to Genesys Cloud, and integrated SmartApps and WFM capabilities for faster service, lower costs.

Read now
Blue umbrella icon centered on a blue background with a white circle behind it.
Case study

TTEC Digital enhances self-service for insurance provider

TTEC Digital enhances self-service capabilities for a global insurance provider

TTEC Digital and AWS enhance self-service capabilities for global insurance provider.

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Illustration of a stethoscope and a medical report with a heart and heartbeat symbol on a blue background.
Case study

Scaling personalized care for eye health services provider

Scaling personalized care for eye health services provider with Microsoft and TTEC Digital

A leading eye health services provider was on a data transformation journey and sought to implement Microsoft Dynamics Customer Insights with TTEC Digital.

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Reckitt company logo with a white stylized spiral and 'r' symbol above the word reckitt on a dark blue background.
Case study

Reckitt transforms global marketing operations

Reckitt transforms global marketing operations with TTEC Digital

Reckitt modernized their marketing with TTEC Digital and Microsoft Dynamics 365, boosting efficiency, data compliance, and personalization across 60+ countries.

Read now
Case study
4Front Credit Union sees faster service, lower costs
Case study
TTEC Digital enhances self-service for insurance provider
Case study
Scaling personalized care for eye health services provider
Case study
Reckitt transforms global marketing operations

Trusted by leading brands worldwide

While retail channels remain an important part of a winning strategy, customers increasingly seek out direct relationships with the brands they trust. With this in mind, strengthening our D2C (direct-to-consumer) channel was an important way we could continue to meet our customers' needs long term.

Liz Lee, IT Director | Leatherman
|
Read the case study
Selco Community Credit Union logoInstitute of Reading Development logoTX Health Benefits Pool logoNationwide logoAWS logo with black lowercase letters and an orange curved arrow underneath.American Red Cross logoJohn Hancock logoAAA Western & Central New York logoSelco Community Credit Union logoInstitute of Reading Development logoTX Health Benefits Pool logoDeliveroo logoNationwide logoAWS logo with black lowercase letters and an orange curved arrow underneath.American Red Cross logoJohn Hancock logoAAA Western & Central New York logo

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Flagship Group logo with white text and abstract symbol on a blue background with diamond shapes.
Case study

TTEC Digital builds a modern CX hub for UK housing residents

Nonprofit
Public Sector
Contact center technology
CX strategy & design
Microsoft
TTEC Digital
White silhouette logo combining a woman's profile with flowing hair alongside a horse's head above the text Coventry City Council on a blue background.
Case study

Coventry City Council modernizes CX

Public Sector
Contact center technology
CX strategy & design
No items found.
TTEC Digital
Illustration of a laptop displaying a screen with a globe icon and a cursor clicking on it, set against a blue background with abstract shapes.
Case study

Cybersecurity firm changes platforms, consolidates systems

Technology
Artificial intelligence
Contact center technology
CX strategy & design
Google
TTEC Digital
TX Health Benefits Pool logo with Texas state silhouette on a blue gradient background with subtle wave patterns.
Case study

Helping TXHB weatherproof their contact center

Healthcare
Contact center technology
Genesys
TTEC Digital
Westcon Comstor logo with a circular geometric design on a purple background with subtle wave patterns.
Case study

Westcon-Comstor, TTEC Digital launch global sales enablement

Technology
CRM
CX strategy & design
Data and analytics
Microsoft
TTEC Digital
Institute of Reading Development logo with stylized figures holding an open book on a blue background.
Case study

AI chatbot streamlines support at the IRD

Education
Artificial intelligence
CX strategy & design
Microsoft
TTEC Digital

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Chuck Tichenor
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Chris Brown
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Dan Grandquist
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Ross Lotharius
TTEC Digital
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Robert Wakefield-Carl
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Ben Howard
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Steve Parowski
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Aaron Mosby
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Karl Phenix
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Marcy Riordan
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Ryan Swanger
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Lynn Teague
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Caleb Johnson
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Kim Wilkinson
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Jeff Marshall
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Mark Eichten
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Kassie Houseman
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Wayne Kay
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Steve Jones
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Ben Robinson
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Oliver Knowles
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Steve Smith
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Whitney Kirchner
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Jesse Beatty
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Benji King
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Alfredo Rizzo
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Mike Bawn
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Jayant Sharma
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Tom Lewis
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