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News article
How does Microsoft's contact center play shake up the industry?
Artificial intelligence
Contact center technology
Microsoft
News article
Why focusing on customer effort is the key to maximizing AI and automation in CX
Artificial intelligence
Contact center technology
CX strategy & design
No items found.
News article
How AI can reduce friction across the customer journey
Artificial intelligence
Contact center technology
No items found.
News article
3 customer experience problems that AI can fix
Retail
Artificial intelligence
Contact center technology
No items found.
News article
Can you believe anything a technology vendor tells you?
Contact center technology
CX strategy & design
No items found.
Press release
TTEC Digital awarded patent for AI systems orchestration in customer experience
Artificial intelligence
Contact center technology
CRM
IP solutions
No items found.
Press release
TTEC takes home gold Stevie® award for thought leadership driven by innovations in AI-enhanced customer experience
Artificial intelligence
Google
