TTEC Digital Wins Dual Verint Partner Awards

Company recognized for excellence in North American CCaaS Reseller and Public Sector categories

From left to right: John Bourne, Verint senior VP, global channels & alliances; Brian Kegel, TTEC Digital director of technology consulting; Steve Parowski, TTEC Digital public sector group leader; Scott Montgomery, SLED VP public sector; Ed Johnson, TTEC Digital VP, digital sales, public sector; Tiffany Hess, Verint VP, CCaaS partners & vendors; Jeff Marshall, TTEC Digital executive director, sales channels; Ken Archer, Verint Americas channel chief.

AUSTIN, Texas, Sept. 25, 2025 -- TTEC Digital, a leading global customer experience(CX) consulting and technology services firm, today announced that it has been named the winner of the Verint® (NASDAQ:VRNT) Engage Global Partner Awards in two distinguished categories: North American CCaaS Reseller and Public Sector.

“We’re incredibly proud to be recognized by Verint in these two categories, ”said Steve Parowski, public sector group leader, TTEC Digital. “These awards reflect the strength of our partnership with Verint and our shared mission to help organizations deliver smarter, more connected experiences. Whether it’s enabling cloud transformation for enterprises or improving service delivery in the public sector, our teams are focused on driving meaningful outcomes.”

Presented during Verint’s annual Engage conference, the awards recognize TTEC Digital’s strategic leadership in deploying AI-powered cloud contact center technologies and its commitment to transforming customer engagement across both commercial and public sector organizations. Partners were also recognized for driving successful customer engagement through consulting, sales, and marketing efforts, and for helping brands apply AI to achieve measurable business results.

“TTEC Digital continues to be a standout partner in our ecosystem delivering AI-powered business outcomes, now,” said Verint’s John Bourne, senior vice president, Global Channels and Alliances. “Their deep expertise, collaborative approach, and commitment to innovation make them a trusted advisor to clients across industries. We’re thrilled to honor their achievements in both the CCaaS Reseller and Public Sector categories.”

To help customers maximize the value of Verint’s unique capabilities, TTEC Digital delivers comprehensive consulting, integration, and support services across both cloud and on-premise environments. Verint has also recognized TTEC Digital with the Rising Star Partner of the Year award in 2024.

Learn more about Verint and its AI-powered solutions.

About TTEC Digital

TTEC Digital is a global leader in customer experience orchestration, combining technology and empathy at the point of conversation. With decades of innovation experience across the world’s leading contact center technology platforms — plus in-house expertise in CX strategy, data and analytics, AI and more — TTEC Digital delivers an unmatched skillset for organizations looking to forge deeper customer relationships and drive better business outcomes.

TTEC Digital