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See how we’ve driven CX success for leading global brands.

Case study

Leatherman teams up with TTEC Digital to boost CX, sales

Leatherman teams up with TTEC Digital to strengthen relationships and drive sales

Leatherman partnered with TTEC Digital to personalize D2C outreach, unify data, and boost e-commerce growth with Microsoft Dynamics 365.

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Case study

Cybersecurity firm changes platforms, consolidates systems

Changing platforms to consolidate systems with TTEC Digital

Global cybersecurity leader completes Google CCAI migration on a tight timeline.

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Case study

Helping TXHB weatherproof their contact center

Texas Health Benefits Pool weatherproofs contact center by migrating to the cloud

TTEC Digital helped Texas Health Benefits Pool move to the cloud to prevent future service disruptions.

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Case study

SELCO Credit Union migrates to Genesys Cloud

TTEC Digital helps SELCO Credit Union envision and execute Genesys Cloud migration

When SELCO Credit Union decided to transition their contact center to the cloud, they needed answers. Here's how TTEC Digital helped.

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Case study
Leatherman teams up with TTEC Digital to boost CX, sales
Case study
Cybersecurity firm changes platforms, consolidates systems
Case study
Helping TXHB weatherproof their contact center
Case study
SELCO Credit Union migrates to Genesys Cloud

Trusted by leading brands worldwide

As we’ve launched our new Gamification program, we have definitely seen meaningful improvements to metrics – especially Average Handle Time, where we’ve experienced a 3-minute drop. We’ve heard directly from staff that the immediate real-time and historical visibility into individual performance is keeping them fully informed, so that they can take appropriate actions to maintain or improve performance. Staff enjoy the peer to peer and team competitions, but they really like competing with themselves. Improving on their personal best has been a driver. Since the deployment within Technical Support has been so successful, we’re taking it forward to our Sales Support teams to implement. The excitement is building in those groups now.

Director of Customer Technical Support
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Selco Community Credit Union logoInstitute of Reading Development logoTX Health Benefits Pool logoNationwide logoAmerican Red Cross logoJohn Hancock logoAAA Western & Central New York logoSelco Community Credit Union logoInstitute of Reading Development logoTX Health Benefits Pool logoDeliveroo logoNationwide logoAmerican Red Cross logoJohn Hancock logoAAA Western & Central New York logo

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Case study

Wyoming Workforce Services improves contact center service

Public Sector
Contact center technology
Cisco
Google
Carsales.com Logo
Case study

Driving Carsales.com Ltd to the cloud with TTEC Digital and AWS

Retail
CX strategy & design
AWS
Case study

iQ Credit Union reinvigorates employee and member experience

Credit Unions
Cloud services
Contact center technology
CX strategy & design
Data and analytics
Employee experience optimization
Genesys
Case study

SBP helps families recover & rebuild with AWS technology

Public Sector
CX strategy & design
AWS
Case study

AWS supports own HR Services call center with TTEC Digital

Technology
Contact center technology
Employee experience optimization
AWS
Case study

Royal Borough protects medically vulnerable residents

Public Sector
CX strategy & design
AWS

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Jessica Schneider
Todd Feltner
Amanda Robinson
Heather Lawrence
Shawn McPherson
Shaun James
Ryan Boyer
Ross Lotharius
TTEC Digital
Julie Weslin
Arley Havisto
Larry Mead
Dave Murashige
Amol Gupta
John Seeds
Steve Pollema
Robert Wakefield-Carl
Ben Howard
Steve Parowski
Aaron Schroeder
Kelley Jacob
Aaron Mosby
Megan Eunpu
Dave Seybold
Karl Phenix
Marcy Riordan
Ryan Swanger
Lynn Teague
Caleb Johnson
John Wolf
Kim Wilkinson
Jeff Marshall
Mark Eichten
Kassie Houseman
Wayne Kay
Steve Jones
Ben Robinson
Cliff McCartney
Julian Shives-Sams
Oliver Knowles
Mark Dover
Dan Barzotti
Steve Smith
Whitney Kirchner
Jesse Beatty
Andrew Pogson
Benji King
Alfredo Rizzo
Mike Bawn
Jayant Sharma
Tom Lewis
Mike Rogers
Neil Fulton
Tiffany Moses Gschwendtner
Martha Roman
Chris Wilson
Andy Elsmore
Dan Snowdon
Becky Cote
Jimmy Richter
Nick Schroer
Bradford Scott
Jordan Mohler
Elsa Wilson
Neil Iversen
Tiffany Lilly
Maha Meikum Perumal
Michael Chan
Robert Couldrey
Amelia Robinson
Paul Jenkins
Todd Tierney
Anhai Jin
Suresh Ramanathan