Unlocking Gemini: The new era of agentic commerce with Google Cloud’s Shopping Agent

Search is evolving from browsing to buying with the help of agentic AI. Is your online store keeping up with the shift?  

In this episode of Unlocking Gemini, Caleb Johnson is joined by Mike Mittelman, Gemini Enterprise for CX Retail Lead at Google, to explore the shift from traditional search and passive browsing to agentic commerce.

They discuss how Google Cloud’s Shopping Agent, powered by Gemini Enterprise for Customer Experience (GECX), creates autonomous, conversational shopping experiences that guide consumers from open intent to tailored product recommendations. Plus, tune in to see how multimodal AI, secure agent payments, and retailer controls are shaping the next generation of digital commerce.

Keep up with the latest CX and AI innovations from Google Cloud

Our Unlocking Gemini podcast series features the latest and greatest GECX advancements and how to leverage them to support your goals.

Explore the episode library
Man with short dark hair and beard wearing a checkered shirt, seated with arms crossed on a table in front of a bright window.
Caleb Johnson
Artificial intelligence
CX strategy & design
Text Link
Google