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See how we’ve driven CX success for leading global brands.

Case study

Signature Performance delivers mission-critical work

TTEC Digital helps Signature Performance deliver mission-critical work on accelerated timeline

Signature Performance modernizes its contact center with TTEC Digital, achieving FedRAMP compliance and seamless agent adoption.

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Case study

TTEC Digital enhances self-service for insurance provider

TTEC Digital enhances self-service capabilities for a global insurance provider

TTEC Digital and AWS enhance self-service capabilities for global insurance provider.

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Case study

Reckitt transforms global marketing operations

Reckitt transforms global marketing operations with TTEC Digital

Reckitt modernized their marketing with TTEC Digital and Microsoft Dynamics 365, boosting efficiency, data compliance, and personalization across 60+ countries.

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Case study

Auto maker transforms contact centers with AI-ready platform

Automotive manufacturer transforms contact centers with AI-ready platform

TTEC Digital helped a leading auto brand create AI-ready contact centers with CRM integration, analytics, and improved customer experience.

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Case study
Signature Performance delivers mission-critical work
Case study
TTEC Digital enhances self-service for insurance provider
Case study
Reckitt transforms global marketing operations
Case study
Auto maker transforms contact centers with AI-ready platform

Trusted by leading brands worldwide

Amazon Translate is fast, accurate, and customizable to ensure that food item names, restaurant names, addresses, and customer names are translated correctly to create trustful conversational connections in uncertain times. By using Amazon Translate, our customer service agents were able to increase their first call resolution to 83% and reduce the average call handling time for their customers by 20%.

Amy Norris, Product Manager for Deliveroo Customer Care
|
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Selco Community Credit Union logoInstitute of Reading Development logoTX Health Benefits Pool logoNationwide logoAmerican Red Cross logoJohn Hancock logoAAA Western & Central New York logoSelco Community Credit Union logoInstitute of Reading Development logoTX Health Benefits Pool logoDeliveroo logoNationwide logoAmerican Red Cross logoJohn Hancock logoAAA Western & Central New York logo

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Carsales.com Logo
Case study

Driving Carsales.com Ltd to the cloud

Retail
CX strategy & design
AWS
TTEC Digital
Case study

iQ Credit Union reinvigorates employee and member experience

Credit Unions
Cloud services
Contact center technology
CX strategy & design
Data and analytics
Employee experience optimization
Genesys
TTEC Digital
Case study

SBP helps families recover & rebuild with AWS technology

Public Sector
CX strategy & design
AWS
TTEC Digital
Case study

AWS supports own HR Services call center with TTEC Digital

Technology
Contact center technology
Employee experience optimization
AWS
TTEC Digital
Case study

Royal Borough protects medically vulnerable residents

Public Sector
CX strategy & design
AWS
TTEC Digital
Case study

Chipotle partners with TTEC Digital to strengthen CX

Retail
CX strategy & design
Data and analytics
Microsoft
TTEC Digital

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Ramki Desiraju
Etim Asanansi
Teresa Sabol
Cliff Martin
Ray Barata
Amanda Kelly
Jessica Schneider
Todd Feltner
Amanda Robinson
Heather Lawrence
Shawn McPherson
Shaun James
Ryan Boyer
Ross Lotharius
TTEC Digital
Julie Weslin
Arley Havisto
Larry Mead
Dave Murashige
Amol Gupta
John Seeds
Steve Pollema
Robert Wakefield-Carl
Ben Howard
Steve Parowski
Aaron Schroeder
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Aaron Mosby
Megan Eunpu
Dave Seybold
Karl Phenix
Marcy Riordan
Ryan Swanger
Lynn Teague
Caleb Johnson
John Wolf
Kim Wilkinson
Jeff Marshall
Mark Eichten
Kassie Houseman
Wayne Kay
Steve Jones
Ben Robinson
Cliff McCartney
Julian Shives-Sams
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Mark Dover
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Steve Smith
Whitney Kirchner
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Mike Bawn
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Tom Lewis
Mike Rogers
Neil Fulton
Tiffany Moses Gschwendtner
Martha Roman
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Andy Elsmore
Dan Snowdon
Becky Cote
Jimmy Richter
Nick Schroer
Bradford Scott
Jordan Mohler
Elsa Wilson
Neil Iversen
Tiffany Lilly
Maha Meikum Perumal
Michael Chan
Robert Couldrey
Paul Jenkins
Todd Tierney
Anhai Jin
Suresh Ramanathan