Client stories
See how we’ve driven CX success for leading global brands.

Case study
Signature Performance delivers mission-critical work
TTEC Digital helps Signature Performance deliver mission-critical work on accelerated timeline
Signature Performance modernizes its contact center with TTEC Digital, achieving FedRAMP compliance and seamless agent adoption.

Case study
TTEC Digital enhances self-service for insurance provider
TTEC Digital enhances self-service capabilities for a global insurance provider
TTEC Digital and AWS enhance self-service capabilities for global insurance provider.

Case study
Reckitt transforms global marketing operations
Reckitt transforms global marketing operations with TTEC Digital
Reckitt modernized their marketing with TTEC Digital and Microsoft Dynamics 365, boosting efficiency, data compliance, and personalization across 60+ countries.

Case study
Automating outbound voicemails to boost sales productivity
Automating outbound voicemail delivery to boost sales productivity
AI-powered voicemail delivery with Amazon Connect helped an insurance agency boost sales productivity, streamline workflows and enhance campaign performance.
Case study
Signature Performance delivers mission-critical work
Case study
TTEC Digital enhances self-service for insurance provider
Case study
Reckitt transforms global marketing operations
Case study
Automating outbound voicemails to boost sales productivity
Trusted by leading brands worldwide

VoiceFoundry [now TTEC Digital] put a really simple training in place for our staff, so you did not have to be technology savvy to understand how to use it.
Jesal Dhokia, Transformation Project Manager at Royal Borough of Windsor and Maidenhead
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Case study
Nationwide maximizes workforce performance with WFM Adapter
Insurance
Cloud services
Contact center technology
Employee productivity
Genesys
TTEC Digital

Case study
Wyoming Workforce Services improves contact center service
Public Sector
Contact center technology
Cisco
Google
TTEC Digital

Case study
iQ Credit Union reinvigorates employee and member experience
Credit Unions
Cloud services
Contact center technology
CX strategy & design
Data and analytics
Employee experience optimization
Genesys
TTEC Digital















































































