Client stories
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“We were kind of dead in the water when we realized we couldn't bring our contact center into WFM. So, we were faced with finding a solution that could quickly and comprehensively do this for us or settle for tackling spreadsheets by hand to accommodate our complex skill-based reporting rules.”Kelly Manne, Software Engineer Specialist | Nationwide
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Case Study
TTEC Digital
Cybersecurity firm changes platforms, consolidates systems
Case Study
TTEC Digital
Helping TXHB weatherproof their contact center
Case Study
TTEC Digital
Westcon-Comstor, TTEC Digital launch global sales enablement
Case Study
TTEC Digital
AI chatbot streamlines support at the IRD
Case Study
TTEC Digital
Helping a national restaurant chain serve marketing insights
Case Study
TTEC Digital