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Stay informed about on the latest news and updates from TTEC Digital.

News article
The GPS for the CX
In this Contact Center Pipeline article, TTEC Digital’s Mike Bawn explains how brands can leverage customer journey orchestration.
Latest news
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Press release
TTEC Digital wins Cisco Partner Summit 2023 Collaboration Partner of the Year for U.S. West Region
Contact center technology
Cisco

News article
Survey data highlights how AI is poised to conquer retailer's toughest CX challenges in 2024
Artificial intelligence
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News article
New data shows how business leaders think gen AI will change contact centers
Artificial intelligence
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Press release
TTEC AI Readiness Assessment identifies four critical competencies required to unlock the full potential of an AI-enabled contact center
Artificial intelligence
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News article
59% of contact centers lack a responsible AI policy
Artificial intelligence
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News article
AWS announces more model choice and powerful new capabilities in Amazon Bedrock to securely build and scale generative AI applications
Artificial intelligence
AWS

News article
3 places for AI in your contact center
Artificial intelligence
Data and analytics
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News article
Recruitment challenges, staffing shortages, and the citizen experience: What AI can accomplish in the public sector
Public Sector
Artificial intelligence
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News article
Digital twins: What healthcare organizations can learn from other industries
Healthcare
CX strategy & design
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Press release
TTEC Government Solutions, in partnership with TTEC Digital, awarded contract by U.S. Government to improve customer experiences
Public Sector
CX strategy & design
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