Resources
Stay informed about on the latest news and updates from TTEC Digital.

News article
The GPS for the CX
In this Contact Center Pipeline article, TTEC Digital’s Mike Bawn explains how brands can leverage customer journey orchestration.
Latest news
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Press release
TTEC cited as "strong performer" in customer analytics service providers report by independent industry analyst firm
Data and analytics
No items found.

Press release
TTEC Digital introduces intelligent CX offering powered by AWS AI and machine learning capabilities
Artificial intelligence
Contact center technology
AWS

Press release
TTEC announces new AI Readiness Assessment to help brands prioritize AI in customer experience
Artificial intelligence
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News article
Where generative AI fits into your retail customer experience
Retail
Artificial intelligence
No items found.

News article
How to use generative AI to make your CX feel more human
Artificial intelligence
No items found.

News article
How digital twins can prepare retailers for the upcoming holiday season
Retail
CX strategy & design
Data and analytics
No items found.

Press release
TTEC Digital opens flagship office in India, expanding global delivery of CX services
Managed services
CX strategy & design
Employee perspective
No items found.

Press release
TTEC Digital named North American Migration Partner of the Year by Genesys
Contact center technology
Genesys












































































