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TTEC Digital achieves the 2026-2027 Microsoft AI Business Solutions Inner Circle award for 11th consecutive year

TTEC Digital achieves the 2026-2027 Microsoft AI Business Solutions Inner Circle award for 11th consecutive year.

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News article

Speech analytics expands beyond voice

Artificial intelligence
Contact center technology
Data and analytics
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Press release

TTEC Digital introduces WFM Adapter for Talkdesk

IP solutions
Contact center technology
Employee experience optimization
Talkdesk
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Press release

TTEC named to CRM Magazine's prestigious Top 100 list

CRM
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News article

How does Microsoft's contact center play shake up the industry?

Artificial intelligence
Contact center technology
Microsoft
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News article

Why focusing on customer effort is the key to maximizing AI and automation in CX

Artificial intelligence
Contact center technology
CX strategy & design
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News article

How AI can reduce friction across the customer journey

Artificial intelligence
Contact center technology
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News article

3 customer experience problems that AI can fix

Retail
Artificial intelligence
Contact center technology
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News article

Can you believe anything a technology vendor tells you?

Contact center technology
CX strategy & design
No items found.
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News article

Advances in AI fix common customer pain points

Artificial intelligence
No items found.
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Press release

TTEC Digital awarded patent for AI systems orchestration in customer experience

Artificial intelligence
Contact center technology
CRM
IP solutions
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Press release

TTEC takes home gold Stevie® award for thought leadership driven by innovations in AI-enhanced customer experience

Artificial intelligence
Google
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Press release

TTEC Digital recognized as Genesys 2023 Ascend North America Partner of the Year

Contact center technology
Genesys

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Georgi Georgiev
Amanda Panks
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