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TTEC Digital achieves the 2026-2027 Microsoft AI Business Solutions Inner Circle award for 11th consecutive year

TTEC Digital achieves the 2026-2027 Microsoft AI Business Solutions Inner Circle award for 11th consecutive year.

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News article

New data shows how business leaders think gen AI will change contact centers

Artificial intelligence
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Press release

TTEC AI Readiness Assessment identifies four critical competencies required to unlock the full potential of an AI-enabled contact center

Artificial intelligence
IP solutions
Data and analytics
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News article

59% of contact centers lack a responsible AI policy

Artificial intelligence
Security
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News article

AWS announces more model choice and powerful new capabilities in Amazon Bedrock to securely build and scale generative AI applications

Artificial intelligence
AWS
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News article

3 places for AI in your contact center

Artificial intelligence
Data and analytics
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News article

Recruitment challenges, staffing shortages, and the citizen experience: What AI can accomplish in the public sector

Public sector
Artificial intelligence
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News article

Digital twins: What healthcare organizations can learn from other industries

Healthcare
CX strategy & design
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Press release

TTEC Government Solutions, in partnership with TTEC Digital, awarded contract by U.S. Government to improve customer experiences

Public sector
CX strategy & design
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Press release

TTEC Digital achieves Microsoft Business Applications 2023/2024 Inner Circle Award

Contact center technology
CRM
Microsoft
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News article

How AI can help you create human-centric retail experiences

Retail
Artificial intelligence
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Press release

TTEC cited as "strong performer" in customer analytics service providers report by independent industry analyst firm

Data and analytics
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Press release

TTEC Digital introduces intelligent CX offering powered by AWS AI and machine learning capabilities

Artificial intelligence
Contact center technology
AWS

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Georgi Georgiev
Amanda Panks
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