The power of partnership

TTEC Digital helps clients unify their marketing, sales, service, commerce, and IT efforts through data-driven optimization powered by Salesforce’s best-in-class customer relationship management (CRM) platform.

Together with clients, our TTEC Digital Salesforce team designs strategies, processes, and implementations utilizing our proven customer experience and contact center expertise to optimize Salesforce via journey mapping, omnichannel orchestration, and real-time integrations. With our robust Salesforce applications and custom-built solutions, clients can integrate data from multiple channels and touchpoints to deliver customer experience (CX) excellence across the customer lifecycle.

Our certified Salesforce consultants bring best practices to every engagement and our full-service, outcome-based support means flexibility and reliability for the long haul. We manage our customers’ investments in Salesforce by staying current through changes in their business with our continuous improvement, training services, and managed support.