How to execute a powerful multi-layer fraud defense for financial institutions
The battle against fraud has entered a new era.
As bad actors adopt sophisticated AI voice cloning and real-time social engineering, traditional security questions have become a liability rather than a shield. Today, a single line of defense isn't just insufficient — it’s an open invitation to account takeover.
To protect your institution and your members, you need Defense-in-Depth: a coordinated, multi-layered framework that authenticates the caller, the device, and the intent simultaneously.
Tune in to security experts from TTEC Digital, VoxEQ, TransUnion, and IDgo to learn how SmartApps Cloud orchestrates world-class authentication technologies into one seamless, invisible workflow. Move beyond interrogation-based security and discover how to build a contact center that is both impenetrable and frictionless.
Meet the experts:
- Michael Shrall, Director of Product Management, TTEC Digital
- Jack Caven, CEO, VoxEQ
- Chris O'Leary, VP of Channel Partners, TransUnion
- Eric Hopper, CTO, IDgo
Request a personalized demo
See how SmartApps Cloud integrates with your existing tech stack.