Unlocking Gemini: Scaling governance with Gemini Enterprise Agents

More than 250 product announcements were dropped over the course of Google Cloud Next ‘26. The sheer scale of that information has left many enterprise leaders paralyzed by choice. We are here to get you unstuck.

In this episode of our Unlocking Gemini series, TTEC Digital’s Caleb Johnson and Google’s Paul Jellison translate the conference headlines into a clear roadmap. They focus on the most critical shift for your business: the evolution of Vertex AI into the Gemini Enterprise Agent Platform.

In this session, you’ll learn how to:

• End AI sprawl with a central "control tower" that monitors and governs every agent in your business.
• Automate thousands of tasks simultaneously by shifting from human-driven prompts to proactive, long-running background agents.
• Let your non-developers build sanctioned, high-impact agents using natural language and Agent Designer.
• Replicate the Macy’s 400% lift in order value by deploying Gemini Live-powered shopping concierges.