Client stories

See how we’ve driven CX success for leading global brands.

Case Study

TTEC Digital builds a modern CX hub for UK housing residents

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Case Study

Coventry City Council modernizes CX with TTEC Digital and Microsoft

With Microsoft, TTEC Digital helped Coventry City Council modernize its customer experience delivery systems with digital transformation.

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Case Study

Cybersecurity firm changes platforms, consolidates systems

Global cybersecurity leader completes Google CCAI migration on a tight timeline.

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Case Study

Texas Health Benefits Pool weatherproofs contact center by migrating to the cloud

TTEC Digital helped Texas Health Benefits Pool move to the cloud to prevent future service disruptions.

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Trusted by leading brands worldwide

“From the start we were given a timeline of exactly when the solution would be implemented. Normally these things get pushed out past their deadlines and I was surprised that we were on track every single time! We released it on time too. We did testing and during the release we had VoiceFoundry [now TTEC Digital] on-site in the contact centre, supporting through the release.”
Muhammad Masri, Customer Service Operations Manager at carsales.com.au

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