Canada
Crafting intelligent interactions at scale
At TTEC Digital, our Canada team combines deep expertise in customer experience (CX) technologies with innovative solutions to help enterprises elevate their customer interactions. Combining the power of leading CX platforms with cutting-edge capabilities like AI, CRM integrations, and workforce optimization, we deliver exceptional customer outcomes for organizations across Canada.
Our services
TTEC Digital Canada drives impactful transformations by combining global expertise with cutting-edge technologies. Our specialties include:
- Custom contact center solutions to optimize operations and enhance results with industry-leading capabilities.
- AI-driven insights and automation to deliver personalized, human-like customer interactions.
- CRM and CTI integrations that streamline workflows and enable actionable customer insights.
- Omnichannel engagement strategies to ensure consistent, personalized customer experiences across channels.
- Workforce optimization programs designed to improve performance and boost employee engagement.
- Data-powered operational analytics to enhance decision-making and drive efficiency.
By connecting organizations with innovative CX tools and strategies, our Canada team helps businesses across industries elevate every customer interaction. Learn more about our services and entry into the Canadian market here.
From laggard to leader in 6 months
See how TTEC Digital, formerly VoiceFoundry, helped Toronto-based CI Financial revamp its call center, slash wait times, and automate 98,000+ tasks using AWS.
Get in touch
We want to hear from you! Whether you have questions, need more information, or want to schedule a consultation, reach out to our Canadian team using the form below.
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