PrecisionLM
Realize the benefits of generative AI with an LLM configured to your unique business needs.
Harness the power of your own LLM
PrecisionLM from TTEC Digital finetunes existing large language models (LLMs) and tailors them to your industry, your unique terms, use cases, and more. It’s powerful and secure, with fast implementation at an affordable price.
Accuracy
We finetune our system to your use case and continuously optimize the model, so you can trust that its answers are accurate and appropriate.
Relevance
Because this system is trained on your industry- and business-specific knowledge and contexts, the outputs it delivers are applicable to your business.
Security
The system is structured securely to keep your data in your domain and tenant, so there is no data leakage, or data sharing.
Speed
Our expertise and proven implementation patterns mean faster time to deployment, and better value from day one.
Affordability
Far less expensive than building an LLM from the ground up, our LLM deployment is tied to a proven ROI and includes cost optimization and controls to mitigate cost sprawl.
Key outcomes
With the PrecisionLM from TTEC Digital, you can optimize your operations with the power of AI.
Higher productivity: Complete tasks faster with automation, information retrieval, and content creation.
Uniform consistency: Maintain uniform knowledge and standardization across answers, tasks, and outputs.
Increased personalization: Provide contextually relevant information to all users with outputs that require less prompt engineering.
Improved collaboration: Foster a better ability to correlate ideas between departments and teams with a centralized knowledge source.
Faster time to value: Realize value from day one with an LLM customized to your needs and continuously maintained to keep it accurate and optimized.
Sample use cases
While the applications for the PrecisionLM are open ended, here is a sampling of some of the most popular use cases.
Enterprise search
Enable enterprise-wide knowledge search. Segment capabilities by security role. Receive conversational answers that draw from multiple sources to provide a more complete response.
Product categorization assist
Classify and organize products, inventories, and more in dynamic ways. Eliminate manual catalog maintenance. Generate new product insights.
Travel itinerary generator
Create highly personalized itineraries for customers, based on their history, personal details, and other relevant information
RFP assist & document autocompletion
More seamlessly complete applications, enrollments and other documents
FinServ document summarization & extraction
Summarize and extract key content from long documents or financial reports
Policy review assist
Easily distill information from regulatory and compliance questionnaires and security procedures
Why TTEC Digital
With over 40 years of experience as an industry leader and partnerships that span the world’s top technology providers, TTEC Digital is uniquely suited to address your toughest customer experience challenges. Our experts will provide actionable insights and recommendations at every step while our proven methodology will help you optimize your contact center operations, improve customer satisfaction, and drive business success.
Put generative AI to work for you
Schedule a complimentary discovery session to learn how PrecisionLM from TTEC Digital can help you reap the generative AI rewards.