TTEC Digital Achieves AWS Financial Services Competency

AUSTIN, Texas, May 18, 2026 —  TTEC Digital, a leading global customer experience (CX) consulting and technology services firm, today announced it has achieved the Amazon Web Services (AWS) Financial Services Competency designation.

As an AWS Advanced Tier Services Partner with the Amazon Connect Service Delivery designation and competencies in Public Safety & Disaster Recovery, Government Services, and AI Services, TTEC Digital is proud to be recognized for its proficiency in Financial Services.

“The AWS Financial Services Competency underscores our commitment to helping financial institutions innovate with confidence while meeting the highest standards for security, compliance, and customer experience,” said Will Treacy, Vice President of Global Sales, TTEC Digital. “By combining deep financial services expertise with AWS cloud and AI powered solutions, we enable our clients to deliver more intelligent, personalized experiences that build trust and long term customer value.”

Achieving the AWS Financial Services Competency differentiates TTEC Digital as an AWS Partner Network (APN) member that provides specialized customer experience consulting, technology, and managed services designed to help enterprises adopt, develop, and deploy complex projects on AWS. To receive the designation, APN members must possess deep AWS expertise and deliver solutions seamlessly on AWS.

With extensive experience in secure cloud architecture, data and analytics, AI, and contact center modernization, TTEC Digital helps financial institutions accelerate digital transformation while meeting strict regulatory and compliance requirements. Through AWS solutions, TTEC Digital empowers organizations to enhance customer engagement, streamline operations, strengthen resilience, and deliver seamless, customer experiences at scale.

AWS is enabling scalable, flexible, and cost-effective solutions from startups to global enterprises. To support the seamless integration and deployment of these solutions, AWS established the AWS Competency Program to help customers identify Consulting and Technology APN Partners with deep industry experience and expertise.

To explore TTEC Digital’s full AWS capabilities, visit: https://www.ttecdigital.com/partners/aws.

About TTEC Digital

TTEC Digital is a global leader in customer experience orchestration, combining technology and empathy at the point of conversation. With decades of innovation experience across the world’s leading contact center technology platforms — plus in-house expertise in CX strategy, data and analytics, AI and more — TTEC Digital delivers an unmatched skillset for organizations looking to forge deeper customer relationships and drive better business outcomes.

Learn more at https://www.ttecdigital.com.