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Transforming AI Potential into Business Impact Requires Data Expertise
Published
From CustomerThink
Generative AI is reshaping industries, but its promise often stalls at the pilot phase. Why? The answer lies not in the technology itself, but in the data behind it.
This CustomerThink article by TTEC Digital's Anhai Jin explores the hidden complexities of AI and reveals why data scientists are the unsung heroes of successful AI transformation.
“Without ongoing oversight, AI systems can deteriorate due to factors like changing real-world conditions or model drift. This degradation in performance is a common reason why many AI pilots are eventually abandoned.”Anahi Jin, Executive Director of Data Science, TTEC Digital