AWS spotlights TTEC Digital in Emergency Services Times article

TTEC Digital is proud to be recognized in the latest edition of Emergency Services Times alongside partner Amazon Web Services (AWS), showcasing how cloud innovation is transforming emergency services. 

The article highlights how TTEC Digital and AWS partnered with West Midlands Police to dramatically reduce call wait times from 25 minutes to just 10 seconds while prioritizing vulnerable callers. This impactful solution was even shortlisted for the Police Digital Awards 2024.

Discover how we’re helping shape the future of public safety through cutting-edge technology and meaningful collaboration.