Humanify-G AI Agent Suite
Pre-configured, government-ready AI agents built on Google Cloud CX Agent Studio that modernize SLED workflows and deliver measurable CX efficiency in weeks.
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Transform state and local services with autonomous AI
TTEC Digital brings autonomous AI to state and local government agencies (SLED) through pre-built, ready-to-deploy digital agents. Our Humanify-G AI Agent Suite is designed specifically for public sector workflows and skips long development cycles to upgrade citizen engagement on day one. Built on pre-approved Google Cloud Platform security blueprints, agencies can modernize CX, slash operational costs and bypass technical bottlenecks to go live in weeks.
Humanify-G AI Agent directory
Explore ready-to-deploy AI agents organized by department and functional tier.
Alcohol & Tobacco Control
- Permit Application Agent
- Server Training Assistant
- Violation Reporting Guide
Department of Administration
- Vendor Procurement Agent
- Fleet Management Assistant
- Facilities Help Desk
Department of Health
- Vital Records Agent
- Immunization Guide
- Public Health Alerts
- WIC Program Assistant
Department of Motor Vehicles
- License Renewal Agent
- Title & Registration Agent
- Real ID Assistant
- Driving Test Scheduler
Department of Natural Resources
- Hunting License Agent
- State Park Reservations
- Boating Safety Assistant
Department of Revenue
- Tax Form Assistant
- Refund Tracker Agent
- Payment Plan Guide
- Business Tax Agent
Department of Workforce Development
- Unemployment Claims Agent
- Job Search Assistant
- Employer Tax Guide
Economic Development Corporation
- Business Startup Guide
- Tax Incentive Agent
- Grant Application Assistant
Family & Social Services Administration
- SNAP Benefits Agent
- Medicaid Eligibility Guide
- Child Care Locator
- Energy Assistance Agent
Global Services
- Global FAQ Agent
- SLED 311 Router
Office of Technology
- Password Reset Agent
- Help Desk Router
- Software Request Assistant
Professional Licensing Agency
- License Application Guide
- Renewal Status Agent
- Compliant Filing Assistant
Secretary of State
- Election Info Agent
- Business Entity Search
- Notary Public Assistant
- Auto Dealer Services
Built for modern governance
Drive fast outcomes and build citizen trust with AI tailored for SLED operations.
Rapid speed-to-market
Cut setup delays from months to weeks using pre-validated Google Cloud Platform templates and hands-on engineering.
Budget-friendly efficiency
Deploy low-cost, high-value AI designed to stretch existing public sector resources.
Enterprise-grade compliance
Stay compliant with built-in alignment for FedRAMP, StateRAMP, IL4, and DISA.
Zero rip-and-replace
Connect agents directly to current systems, CRMs, and CX platforms via AI Gateway.
Unified management
Control and monitor all voice and chat agents from a single Botcopy portal dashboard.
Core capabilities, powered by Google Cloud
Deploy secure, scalable AI tailored for high-volume public sector operations.
- Omnichannel CX delivery: Native support for both voice and chat channels.
- 40+ SLED agent directory: Ready-to-go workflows for DMV, DOR, FSSA, DNR, IOT, and more.
- Scalable agent tiers: Right-sized models for simple queries, transactional tasks, and complex orchestration.
- Dedicated engineer support: Includes Forward Deployed Engineers (FDE) for fast testing, integration, and tuning.
Securely offload routine agency calls & cut citizen hold times on day one.
Humanify-G AI agents handle high-volume inquiries 24/7 across voice and chat without adding headcount — backed by pre-approved Google Cloud Platform security blueprints to protect citizen data. Schedule a demo to see how we can transform your agency's CX in weeks.